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Send Us a Message
Our team typically responds within 24–48 hours.
Dispatch times. Items marked FASTEST are already with us and authenticated, so they dispatch immediately. Everything else is authenticated by hand at a PUSHAS distribution centre before it ships, which adds a few days. Tracking is emailed the moment your order leaves us.
Before you write
The three things most people ask
If yours isn't here, the form above reaches us directly.
01
Cancel or change an order
You have 2 hours after ordering to cancel for any reason, from your account. After that, returns are for store credit.
02
Where is my order?
Tracking is emailed the moment your order dispatches. Non-FASTEST items are authenticated first, which adds a few days.
03
Arrived damaged, missing or wrong
Tell us within 5 business days with photos of the box, packaging, item and label. Authenticity concerns have no time limit.
Where we are
Sydney, Los Angeles and Hong Kong
Every item passes through one of our distribution centres and is authenticated by hand before it ships.
Headquarters & Distribution Centre
Sydney
Australia
Distribution centre
Los Angeles
United States
Distribution centre
Hong Kong
Hong Kong SAR
PUSHAS PTY LTD (ACN 617 810 554 · ABN 64 617 810 554), registered in Australia under ASIC. Also registered in the United States as PUSHAS, Inc.
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